Privacy Policy

This Privacy Policy ("Policy") is issued by j77com ("j77com," "we," "us," or "our") and applies to all personal information collected through the j77com website, mobile platform, and any related services (collectively, the "Platform"). This Policy is intended to inform you — our valued player — about our data practices in a clear and transparent manner.

j77com is committed to protecting the privacy and security of all personal information entrusted to us by players across the Philippines, including those in Manila, Cebu, Davao, Quezon City, Makati, and beyond. We process personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all other applicable data protection legislation.

By registering an account on j77com or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the j77com Platform.

j77com collects personal information that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

2.1 Registration and Identity Data

• Full legal name as it appears on a government-issued ID;
• Date of birth (to verify the 21+ age requirement);
• Residential address, including city and province;
• Email address and mobile number;
• Username and encrypted password.

2.2 Identity Verification (KYC) Data

• Copies of government-issued photo identification (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license, or PRC ID);
• Proof of residential address (e.g., utility bill, bank statement);
• Proof of payment method ownership (e.g., screenshot of GCash account, bank account details).

2.3 Financial and Transaction Data

• Deposit and withdrawal amounts, dates, and payment methods used;
• GCash account reference numbers, BPI/BDO/Metrobank account details (masked), and card details (stored in tokenized form only);
• Account balance history and transaction logs.

2.4 Gaming Activity Data

• Games played, bet amounts, win/loss records, and session durations;
• Bonus and promotion participation history;
• Responsible gaming tool usage (deposit limits, self-exclusion requests).

2.5 Technical and Device Data

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Session timestamps and Platform navigation data;
• Cookie identifiers and similar tracking technologies.

2.6 Communications Data

• Records of your communications with j77com's customer support team, including live chat transcripts and email correspondence;
• Survey responses and feedback submitted through the Platform.

j77com uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and administer your j77com player account, including processing deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods;
• Identity Verification: To verify your identity and age (21+) in compliance with applicable Philippine gaming regulations and anti-money laundering requirements;
• Service Delivery: To provide access to j77com's full range of gaming products, including slots, live casino, sports betting, sabong, and bingo;
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the Platform;
• Responsible Gaming: To monitor gaming behavior and apply responsible gaming tools, including deposit limits, session controls, and self-exclusion, where appropriate;
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance;
• Legal Compliance: To comply with applicable Philippine laws and regulations, including reporting obligations to relevant gaming and financial authorities;
• Platform Improvement: To analyze usage patterns and improve the functionality, performance, and user experience of the j77com Platform;
• Marketing Communications: To send you promotional offers, bonus notifications, and updates about j77com — but only where you have provided your consent to receive such communications. You may opt out at any time.

j77com processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012 and applicable regulations:

• Contractual Necessity: Processing is necessary to perform our obligations under the Terms & Conditions you agreed to upon registration, including account management and payment processing;
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including anti-money laundering regulations, gaming regulations, and tax reporting requirements;
• Legitimate Interests: Processing is necessary for j77com's legitimate interests in operating a secure, fair, and commercially viable gaming platform, provided such interests are not over ridden by your rights and interests;
• Consent: For certain processing activities, such as direct marketing communications, j77com relies on your freely given, specific, and informed consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

j77com does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may, however, share your data with the following categories of recipients where necessary and lawful:

• Payment Processors: We share necessary financial data with payment service providers such as GCash, PayMaya, BPI, BDO, Metrobank, and card processing networks solely to facilitate deposits and withdrawals on your j77com account;
• Game Providers: Certain technical data may be shared with our licensed game software providers to deliver gameplay and ensure fair outcomes;
• Identity Verification Services: We may engage third-party KYC and AML screening providers to assist with identity verification and fraud prevention;
• Regulatory and Law Enforcement Authorities: j77com may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine authorities where required by law or in response to a lawful request;
• Professional Advisers: We may share data with our legal counsel, auditors, and other professional advisers on a strictly confidential basis where necessary;
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of j77com's business, your personal data may be transferred to the relevant successor entity, subject to equivalent privacy protections.

All third parties with whom j77com shares personal data are required to handle such data in accordance with applicable data protection laws and are prohibited from using it for any purpose beyond that for which it was shared.

j77com uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, and gather analytics data that helps us improve our services. The types of cookies we use include:

• Strictly Necessary Cookies: These cookies are essential for the j77com Platform to function correctly. They enable core features such as account login, session management, and security. These cookies cannot be disabled without affecting Platform functionality;
• Performance and Analytics Cookies: These cookies collect anonymized information about how players use the j77com Platform, such as which pages are visited most frequently and how long sessions last. This data helps us identify areas for improvement;
• Functional Cookies: These cookies remember your preferences, such as your preferred language and display settings, to provide a more personalized j77com experience;
• Marketing Cookies: With your consent, we may use cookies to deliver relevant promotional content about j77com offers and features. You may opt out of marketing cookies at any time through your browser settings or by contacting our support team.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the j77com Platform. For detailed guidance on managing cookies in your browser, refer to your browser's help documentation.

j77com retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. Our general retention periods are as follows:

• Active Account Data: Personal data associated with an active j77com account is retained for the duration of the account's existence and for a period of five (5) years following account closure, in compliance with anti-money laundering record-keeping requirements;
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML regulations;
• KYC Documents: Identity verification documents are retained for five (5) years following the end of the business relationship, or longer if required by a competent authority;
• Customer Support Records: Communications with j77com's support team are retained for three (3) years from the date of the interaction;
• Marketing Data: Where you have consented to receive marketing communications, your contact details are retained until you withdraw your consent or request deletion.

Upon expiry of the applicable retention period, j77com will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.

j77com takes the security of your personal data seriously and implements a range of technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: All data transmitted between your device and the j77com Platform is encrypted using Transport Layer Security (TLS). Sensitive data at rest, including payment information, is stored in encrypted form;
• Access Controls: Access to personal data within j77com is restricted to authorized personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations;
• Secure Payment Tokenization: j77com does not store full card numbers. Payment card data is tokenized by our certified payment processors in accordance with PCI DSS standards;
• Regular Security Audits: j77com conducts regular security assessments and penetration testing to identify and address potential vulnerabilities in our systems;
• Incident Response: In the event of a personal data breach that poses a risk to your rights and freedoms, j77com will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Philippine Data Privacy Act.

While j77com employs robust security measures, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your j77com login credentials and for notifying us immediately if you suspect unauthorized access to your account.

Under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by j77com:

• Right to Be Informed: You have the right to be informed about how j77com collects, uses, and processes your personal data, as set out in this Policy;
• Right of Access: You have the right to request a copy of the personal data j77com holds about you, along with information about how it is being processed;
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data j77com holds about you. You may update certain account details directly through your j77com account settings;
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to j77com's legal retention obligations;
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests on grounds relating to your particular situation;
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible;
• Right to Lodge a Complaint: If you believe j77com has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of the above rights, please contact j77com's Data Protection Officer using the contact details provided in Section 13 of this Policy. We will respond to all verified requests within thirty (30) days of receipt.

The j77com Platform is strictly intended for adults aged 21 years and above, in accordance with applicable Philippine gaming regulations. j77com does not knowingly collect personal data from individuals under the age of 21.

If j77com becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete such data and close the associated account. Any deposits made by an underage player will be refunded to the original payment method.

If you are a parent or guardian and believe that your child has registered on the j77com Platform, please contact our support team immediately at [email protected] so that we can take appropriate action without delay.

The j77com Platform may contain links to third-party websites or services, such as payment provider portals. These third-party sites operate independently of j77com and are governed by their own privacy policies. j77com is not responsible for the privacy practices or content of any third-party website.

We encourage you to review the privacy policy of any third-party site you visit before providing any personal information. The inclusion of a link on the j77com Platform does not constitute an endorsement of the linked site's privacy practices.

j77com reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform features. When material changes are made, we will notify registered players via email or a prominent notice on the j77com Platform prior to the changes taking effect.

The "Effective Date" at the top of this page indicates when the Policy was last revised. We encourage you to review this Policy periodically to stay informed about how j77com protects your personal data. Your continued use of the Platform following the effective date of any revised Policy constitutes your acceptance of the updated terms.

If you have any questions, concerns, or requests regarding this Privacy Policy or j77com's data processing practices, please contact our Data Protection Officer (DPO). Our DPO is responsible for overseeing j77com's compliance with the Philippine Data Privacy Act and is your primary point of contact for all privacy-related matters.